SmartMaintenance
Doosan's remote monitoring system.
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DoosanCONNECT is our telematics management system. DoosanCONNECT gathers data and information from machine assets equipped with DoosanCONNECT supported telematics devices. DoosanCONNECT will keep track of where your machines are and how much they are working.
Doosan Predictive Maintenance System
DPMS-Track can minimize machine down time by visually checking the rate of wear of undercarriage parts. It can also predict the residual lifespan by measuring the degree of wear.
Hydraulic Oil Flushing
In a hydraulic system, hydraulic fluid plays a role similar to that played by blood in the human body. Thus, it is essential to regularly check and filter the hydraulic fluid in order to keep a machine in good working order.
Service Report by Specialist
The service report drawn up by our specialist includes the machine’s operation history as well as the maintenance log. The productivity and fuel efficiency of your machine can be checked with the report, dispensing with the need for an additional control book. The report also helps the customer to predict the machine’s future inspection date. The service report is created by analyzing the data collected by Telematics, while the service technician’s visit inspection is also included in the service. The Dealer’s specialists examine the report in order to provide the customer with a more reliable report.
Doosan SmartMaintenance?
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1. Maximized Productivity
SmartMaintenance is proactively managed as an one-stop online service to minimize your equipment downtime via a Telematics monitoring center and a 24-hour call center and by servicing genuine Doosan parts specifically designed for Doosan equipment in order to maintain your machines at peak performance.
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2. Sustainable Product Life Cycle
SmartMaintenance does not simply consist in offering the usual after-service. Rather, we care for your equipment by providing an advanced maintenance consulting service through our certified PSSR, thereby assuring the well-being of your machine even after its warranty expires.
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3. Reduced Total Maintenance Cost
SmartMaintenance efficiently assists you in controlling your operating budget by offering fixed contract costs transparently when you consider joining our program. We also offer reasonable prices for parts and components and full stock availability, and assign a service technician who fully understands your machine service history.
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4. Advanced Convenience
SmartMaintenance consists of collaborative services offered by logging in to “DoosanCONNECT”, thereby enabling you to access your equipment live information easily anytime anywhere with the technical machine report.
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1
Monitoring of machine
status by dealer -
2
Identification of
service needs -
3
Service planning
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4
Proactive maintenance
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5
Recording of service
history
Contact us
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1Contact our official dealers for full details of the
services you can enjoy. -
2Sign a SmartMaintenance Contract with a dealer.
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3Your dealer will contact you
periodically as part of the
SmartMaintenance program. -
4The assigned service technician will provide a
total care solution comprising preventive
maintenance based on machine status
monitoring, service history management, and
a special discount on service parts.
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